We accept 2 payment methods:
1. Payment via credit or debit card
2. Payment via wire transfer
Payment with Credit and Debit Cards:
1. Please, visit our Polbox-media.com page using Google Chrome or Mozilla Firefox, etc. In order to avoid problems with the fee and use of the site, please do not use Internet Explorer.
2. To make a payment you should be registered and logged on Polbox-media.com.
3. After you are going to the 'Shop' section and selecting the needed product.
4. After entering the shopping cart and pressing, «Checkout», please check that all data is correct!
5. Please, select the payment method Credit Card and agree to the terms of the contract.
6. You can make a deposit using credit cards (Visa, MasterCard), which have a security code. The security code is the last 3 or 4 digits on the reverse side of the payment card, under the magnetic stripe (or where your signature is).
7. Then you will be redirected to the bank page, that Polbox-media.com cooperates with. Please, fill all the information correctly.
8. After the bank page, you will be redirected back to our page, and within 5 minuts on the orders page you can view the payment status.
9. Warning! If the transaction was not completed, please try again and verify that all data is correct. If the next transaction aborted, please report whether the payment method select correctly and contact the bank to refinance foreign transactions.
If you have any questions, please contact us from the «Contact» menu block under the «Shop» block.
Warning! If the transaction was not completed, please try again and verify that all data is correct. If the next transaction aborted, please report whether the payment method select correctly and contact the bank to refinance foreign transactions.
If you have any questions, please contact us in the 'Contact' menu block under the 'Shop' block.
Payment via wire transfer:
In order to pay via wire transfer please proceed with your purchase applying the steps 1 to 4 as described above. Then in the «Checkout» please, select the payment method «Wire transfer» and agree to the terms of the contract. After finilizing your order you will receive the confirmation followed by the extra e-mail with the invoice where the bank details will be mentioned. Please use this bank details for the wire transfer. *Please note, that the payment via wire transfer may extend processing of your order.
If you would like to return all the ordered products or just some of them, please contact us from the «Contact» menu block under the «Shop» block.
Purchased equipment can be returned within 14 calendar days of delivery. In case of refund the shipping costs will be borne by the customer.
Please provide the following information:
The payment will be refunded to the card account that was made the fee.
How long does it take to get your money back?
The funds will be placed in your bank account after 3-5 days. What to do if you receive a defective product? If you have any problems with the new Polbox-media.com product or if you are concerned about its performance, contact Polbox-media.com customer service immediately to report a defect.You will receive an address where you will need to send your damaged device. Upon receipt of a faulty device, Polbox-media.com will contact you.